| | Question |

|
Depending on your Mail Bagging needs, you can choose a shared Mail Bagging Plan or a customized VPS or Dedicated solution.
|
|
| Will I be in a shared environment? |

|
Since Webservio does Mail Bagging based on server host names instead of IP address, it does not matter if you moved your office location. However, if you changed the name of our server host names, then please inform support@webservio.com of this change.
|
|
Since Webservio does Mail Bagging based on server host names instead of IP address, it does not matter if you moved your office location. However, if you changed the name of our server host names, then please inform support@webservio.com of this change.
|
|
Since Webservio does Mail Bagging based on server host names instead of IP address, it does not matter if you moved your office location. However, if you changed the name of our server host names, then please inform support@webservio.com of this change.
|
|
| We currently moved locations and our mail server was moved as well. What do I need to do to continue using Webservio's Mail Bagging solution? |

|
Webservio understands that mail server downtime can become very critical. Hence, we developed our own customized interface which allows you to view the "From," "To," and "Time/Date" fields of your email queue. This allows you to see what messages are in your queue and ensure that the emails are being bagged. With the control panel, you will have the ability to change parameters such as your mail server destination and monitoring emails. The log file can also be used to give details on each email that was received.
|
|
| What is the Shared Mail Bagging control panel? |

|
An MX (email exchange) record is an instruction within a DNS (domain name system) that routs the email for the domain to the correct mail server. Without a valid mail exchange record, one cannot send and receive emails.
When a message is sent to an email address, that piece of mail is routed through to the mail server whose MX record is listed in the DNS. If your mail server goes down, then the mail is routed to the next MX record listed in the DNS. If no additional MX records are specified, then the message is returned to the sender as undeliverable. When you signup for Webservio's Mail Bagging solution, we will provide you with a backup email exchange record to be added to your DNS. In the event that your mail server fails, your mail is routed to the backup MX record of Webservio's mail server. Our mail server bags the emails sent to your server untill your it comes back online. Once your email server is back online, Webservio relays all the bagged emails to your MX record thereby ensuring that no messages are lost while your server is inactive.
|
|
An MX (email exchange) record is an instruction within a DNS (domain name system) that routs the email for the domain to the correct mail server. Without a valid mail exchange record, one cannot send and receive emails.
When a message is sent to an email address, that piece of mail is routed through to the mail server whose MX record is listed in the DNS. If your mail server goes down, then the mail is routed to the next MX record listed in the DNS. If no additional MX records are specified, then the message is returned to the sender as undeliverable. When you signup for Webservio's Mail Bagging solution, we will provide you with a backup email exchange record to be added to your DNS. In the event that your mail server fails, your mail is routed to the backup MX record of Webservio's mail server. Our mail server bags the emails sent to your server untill your it comes back online. Once your email server is back online, Webservio relays all the bagged emails to your MX record thereby ensuring that no messages are lost while your server is inactive.
|
|
An MX (email exchange) record is an instruction within a DNS (domain name system) that routs the email for the domain to the correct mail server. Without a valid mail exchange record, one cannot send and receive emails.
When a message is sent to an email address, that piece of mail is routed through to the mail server whose MX record is listed in the DNS. If your mail server goes down, then the mail is routed to the next MX record listed in the DNS. If no additional MX records are specified, then the message is returned to the sender as undeliverable. When you signup for Webservio's Mail Bagging solution, we will provide you with a backup email exchange record to be added to your DNS. In the event that your mail server fails, your mail is routed to the backup MX record of Webservio's mail server. Our mail server bags the emails sent to your server untill your it comes back online. Once your email server is back online, Webservio relays all the bagged emails to your MX record thereby ensuring that no messages are lost while your server is inactive.
|
|
| What is an MX record, and how does Webservio's Mail Bagging solution work? |

|
Yes. Our Mail Bagging service is very flexible and can back up emails for just about any situation. In this case, we can bag the emails if your provider's mail server goes down. Once it is back up, we will still relay all the emails to that mail server in the same manner as we would to a dedicated server.
|
|
| I do not have a dedicated mail server. My email is hosted on a shared mail server with another provider. Can you still back up my emails in case my provider's mail server goes down? |

|
Mail Bagging (aka mail spooling and mail backup) is extremely important. As email messaging becomes the most widely used form of daily communication, the importance of email increases substantially. Imagine the problems that will arise if your customers and employees cannot communicate for a week via email. If you do no think that such an event could take place, consider what would happen if a natural disaster such as a tsunami, earthquake, flood, or hurricane occurs in your area. Your mail server will go down because there will be no internet connection or electricity; your mail server may even be completely destroyed. If this occurs, email messages from you customers will be returned to them as undeliverable. In a less extreme example, your mail server could be overloaded by a spam attack causing valid messages to be bounced back during this temporary down time. These circumstances, among others, make up the reason that backing up your email is so important. Webservio will preserve your messages during your mail server's down time, thereby preventing the loss of respect and revenue from your customers and maintaining this essential communication.
|
|
Mail Bagging (aka mail spooling and mail backup) is extremely important. As email messaging becomes the most widely used form of daily communication, the importance of email increases substantially. Imagine the problems that will arise if your customers and employees cannot communicate for a week via email. If you do no think that such an event could take place, consider what would happen if a natural disaster such as a tsunami, earthquake, flood, or hurricane occurs in your area. Your mail server will go down because there will be no internet connection or electricity; your mail server may even be completely destroyed. If this occurs, email messages from you customers will be returned to them as undeliverable. In a less extreme example, your mail server could be overloaded by a spam attack causing valid messages to be bounced back during this temporary down time. These circumstances, among others, make up the reason that backing up your email is so important. Webservio will preserve your messages during your mail server's down time, thereby preventing the loss of respect and revenue from your customers and maintaining this essential communication.
|
|
Mail Bagging (aka mail spooling and mail backup) is extremely important. As email messaging becomes the most widely used form of daily communication, the importance of email increases substantially. Imagine the problems that will arise if your customers and employees cannot communicate for a week via email. If you do no think that such an event could take place, consider what would happen if a natural disaster such as a tsunami, earthquake, flood, or hurricane occurs in your area. Your mail server will go down because there will be no internet connection or electricity; your mail server may even be completely destroyed. If this occurs, email messages from you customers will be returned to them as undeliverable. In a less extreme example, your mail server could be overloaded by a spam attack causing valid messages to be bounced back during this temporary down time. These circumstances, among others, make up the reason that backing up your email is so important. Webservio will preserve your messages during your mail server's down time, thereby preventing the loss of respect and revenue from your customers and maintaining this essential communication.
|
|
| Why is Mail Bagging important? Why should I care? |

|
YES. Webservio understands that our Shared Mail Bagging service allows customers who do not receive a vast number of email. However, if you need a more robust solution, please look into our VPS or Dedicated Mail Bagging solutions. These services are designed to provide coverage for greater monthly email volume, storage space, and administrative control. Also, for the ability to send and receive messages during your mail server down time, check out our Email Continuity solution. Should you have any questions on the above services, please feel free to contact the sales department by sending an email to sales@webservio.com.
|
|
| We are currently using your Shared Mail Bagging service. However, to protect us during the hurricane season, we need a system that can handle more volume of emails. Do you have any solutions? |

|
No. To protect the privacy of our clients, the Shared Mail Bagging control panel will only show limited fields such as "From", "To", and "Date" without displaying the actual body of the email.
If you need a solution that will give you access to view the body of your emails, please call our sales department at 865.692.5425 or email us at sales@webservio.com and ask about our VPS, Dedicated, or Email Continuity Mail Bagging plans. Alternatively, you can find more information by clicking into the following links: VPS Mail Bagging Dedicated Mail Bagging Email Continuity
|
|
| Can I view the body of my emails using the Shared Mail Bagging control panel? |

|
Yes. Webservio can accept check payments for setting up the Mail Bagging service for your organization. However, the setup is only completed after the check payment is processed. Please allow at least 2 weeks for completion of the setup when paying by check.
|
|
Yes. Webservio can accept check payments for setting up the Mail Bagging service for your organization. However, the setup is only completed after the check payment is processed. Please allow at least 2 weeks for completion of the setup when paying by check.
|
|
Yes. Webservio can accept check payments for setting up the Mail Bagging service for your organization. However, the setup is only completed after the check payment is processed. Please allow at least 2 weeks for completion of the setup when paying by check.
|
|
Yes. Webservio can accept check payments for setting up the Mail Bagging service for your organization. However, the setup is only completed after the check payment is processed. Please allow at least 2 weeks for completion of the setup when paying by check.
|
|
Yes. Webservio can accept check payments for setting up the Mail Bagging service for your organization. However, the setup is only completed after the check payment is processed. Please allow at least 2 weeks for completion of the setup when paying by check.
|
|
| Can I use offline payment for purchase of the Mail Bagging service? |

|
Webservio aims to complete all Mail Bagging setups within 4 hours of placement of the order during business days. If you have an urgent requirement, then please contact support@webservio.net to expedite the setup. However, please be considerate of other customers by asking for an expedited request only in cases of emergencies.
|
|
Webservio aims to complete all Mail Bagging setups within 4 hours of placement of the order during business days. If you have an urgent requirement, then please contact support@webservio.net to expedite the setup. However, please be considerate of other customers by asking for an expedited request only in cases of emergencies.
|
|
Webservio aims to complete all Mail Bagging setups within 4 hours of placement of the order during business days. If you have an urgent requirement, then please contact support@webservio.net to expedite the setup. However, please be considerate of other customers by asking for an expedited request only in cases of emergencies.
|
|
Webservio aims to complete all Mail Bagging setups within 4 hours of placement of the order during business days. If you have an urgent requirement, then please contact support@webservio.net to expedite the setup. However, please be considerate of other customers by asking for an expedited request only in cases of emergencies.
|
|
Webservio aims to complete all Mail Bagging setups within 4 hours of placement of the order during business days. If you have an urgent requirement, then please contact support@webservio.net to expedite the setup. However, please be considerate of other customers by asking for an expedited request only in cases of emergencies.
|
|
| How long does it take for your service to be ready after we put the order in? We have a client that needs to have it setup in 24 hours. |
| 1 2 3 4 5 6 7 8 9 10 ... |
|